Policy centre · LegalSkills AI

Clear rules before and after purchase.

This centre brings together the general rules for LegalSkills AI legal, accounting and AI Office products, consulting services and future products.

Effective from12 August 2026

Refunds and returns

Refund, return and exchange policy

You may cancel your purchase and request a full refund, for any reason, within 7 calendar days after the digital product is delivered or access is made available.

1. Period and eligible products

Our contractual 7-day guarantee covers standard digital products, skill and prompt libraries, templates, files, courses, licences and member-area access. The period starts on delivery confirmation or when access first becomes available, whichever happens later.

2. How to request

Email leonardo@rsabr.adv.br, preferably from the address used for the purchase. Include the product and order number, if available. We do not require a reason within the period and charge no request, return or processing fee.

3. Digital returns and exchanges

Because the products are digital, there is no return shipping. A return means ending the licence and access, stopping use and deleting stored copies. Within the same 7 days, we also accept a free exchange for another eligible product; any price difference will be adjusted.

4. Refund amount and method

An eligible refund covers the full amount charged, with no administration or processing deduction. We submit the refund without undue delay, normally within 2 business days after confirmation. It is returned to the original payment method and may take additional time to appear, depending on the bank or processor.

5. Personalised services and special cases

Consulting and personalised services may be cancelled within 7 days. If the customer expressly requested immediate performance and the service has already been partly or fully performed, treatment follows that consent and applicable law. Duplicate charges, non-delivery, defects and non-conformity remain reviewable after 7 days without limiting statutory remedies.

Digital delivery

Delivery and access policy

Products are predominantly digital and are delivered electronically after payment is confirmed.

1. Confirmation and timing

The link, file, instructions or member-area access is sent to the email provided at purchase or shown on the checkout confirmation. Delivery usually takes a few minutes and can take up to 24 hours when payment review or technical processing is required.

2. Correct details and spam folders

The buyer must provide a valid email and check spam, promotions and junk folders. If the address was entered incorrectly or the message did not arrive, support will correct and resend it at no cost after confirming the purchase.

3. Services and consulting

Personalised services are confirmed by email and performed within the timing, format and schedule shown in the offer or agreed with the customer. Material changes will be communicated directly.

4. Access failure

If a product is not delivered or access does not work, contact support. We will try to restore access promptly; if the failure remains, the refund policy and other rights in this centre and in mandatory law apply.

Privacy

Privacy policy

We process only the data needed to sell, deliver, protect and support LegalSkills AI products.

1. Controller and contact

The controller is LegalSkills AI, operated by Leonardo Ribeiro in Blumenau, Santa Catarina, Brazil. Questions and requests for access, correction, deletion, objection or portability may be sent to leonardo@rsabr.adv.br.

2. Data we may process

We may process name, email, telephone, country, billing and transaction data, purchased product, delivery and access records, support messages and basic device data. We do not receive the full card number; payment is processed by the provider displayed at checkout.

3. Purposes and legal bases

We use data to perform the purchase and delivery, authenticate access, prevent fraud, provide support, meet tax and legal duties, improve security and service and, with consent or another valid basis, send marketing. Bases include contract performance, legal obligation, consent and balanced legitimate interests.

4. Sharing and transfers

We share only what is necessary with payment processors, hosting and infrastructure providers, email, customer support, analytics when used and professional advisers. They act under contracts and may process data in other countries using safeguards recognised by applicable law.

5. Retention and security

We keep data only as long as needed for its purpose, support, fraud prevention and legal or tax periods. We use technical and organisational controls proportionate to risk, although no internet-connected system can be completely invulnerable.

6. Rights and choices

Subject to applicable law, you may confirm processing, access, correct, delete, port or restrict data, withdraw consent and object to certain uses. Marketing messages provide an opt-out; essential purchase and support messages may still be sent.

7. Cookies, minors and changes

We use essential technology and local storage for security, operation and language preference; optional analytics will be disclosed where applicable. Products are not directed to anyone under 18. Material changes will be posted here with a new effective date.

General terms of use and purchase

These terms govern current and future LegalSkills AI products without replacing specific conditions shown in an offer or at checkout.

1. Acceptance, purchase and access

By purchasing or using a product, you confirm legal capacity, accurate information and acceptance of these terms and the offer-specific conditions. Access is released after payment confirmation and may require an account and personal credentials.

2. Licence and intellectual property

Unless the offer says otherwise, we grant the buyer a limited, non-exclusive, revocable and non-transferable licence. Resale, publication, credential or material sharing, bulk copying, removal of authorship notices and use to create a competing product are prohibited. Team plans allow sharing only within their purchased limits.

3. Professional and AI use

Skills, prompts, templates and AI-generated responses are support tools. They are not legal, accounting, tax or professional advice and do not replace human analysis, current law, case facts or ethical duties. The user must review, adapt and validate every output before use.

4. Confidentiality and third parties

Do not submit personal, confidential or client data to AI services without a lawful basis, authority and suitable safeguards, including anonymisation where possible. AI platforms, payment services and other third parties have their own terms and practices; LegalSkills AI does not control their independent availability or processing.

5. Payments, subscriptions and refunds

Price, currency, taxes, recurrence and scope are those displayed at checkout. Subscriptions, when offered, may be cancelled to stop future charges as described in the offer. Refunds, returns, exchanges and cancellations follow this centre and mandatory rights.

6. Prohibited use and suspension

Products may not be used for unlawful activity, fraud, rights violations, deliberate deception, unauthorised access or attempts to bypass security. We may proportionately suspend access to protect users, products or legal duties while preserving consumer rights.

7. Availability, warranties and liability

We may correct, update or replace content and features while preserving the product’s essential purpose. To the extent allowed by law, we do not promise a specific professional result or uninterrupted third-party operation. Nothing excludes liability or guarantees that law does not allow us to limit.

8. Governing law and disputes

Brazilian law applies and, where permitted, the courts of Blumenau, Santa Catarina have jurisdiction. Consumers retain any mandatory forum, protections and mechanisms in their country of residence. Support is available to seek a simple, prompt solution before formal action.

Support

Need a refund or support?

Send the email used for the purchase and, if available, the order number. You do not need to give a reason for a request made within 7 days.

Email support